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Thursday, September 17th, 2015 | Author:

Príobháideacht, Am, Airgead

Ní maith liom orduithe dochair. Riamh mé thaitin an smaoineamh gur féidir aonán eile, Beidh ag, ghlacadh beagnach aon mhéid mo chuid airgid (go maith … is cuma cad tá ar fáil). A chomhghleacaí fios an cheist leis an MTN Ba mhaith a sheachaint go raibh mé ag baint úsáide as ordú dochair. B'fhéidir an “áise” Ní fachtóir a leithéid de rud dona.

Is dócha go bhfuil an cheist leathdhéanach anseo an bhfuil nó nach mian leat an áise agus is féidir le hinstitiúidí muinín (sa chás seo le do chuid airgid) – nó más rud é nach féidir leat muinín leo agus iad sásta forgo go áise. I mo chás, cé ceist mé fós an áise, D'fhoghlaim mé an bealach crua le MTN gur féidir é a bheith doubly deacair a bheith acu do domhan ceangailte laghdú go dtí “iargúlta oileán” stádas. Téann beagnach gach duine sa lá atá inniu leis an fachtóir áise.

Áise

Ar an láimh eile,, anois i bhfad ó shin, I had a dispute with Planet Fitness áit a raibh áise sword dúbailte-edged. Thuairiscigh mé a gcleachtas gnó chuig an gCoimisiún um Ghearáin Thomhaltóirí (ós rud é ath-eagraithe mar an An Coimisiún Náisiúnta Tomhaltóirí) and never got feedback from them. The gist of the issue is that Planet Fitness’s sales agent lied to me and a friend in order to get more commission/money out of my pocket.

Tá mé Bheocht Discovery comhalta a thugann go leor buntáistí, lena n-áirítear rátaí laghdaithe ar brandaí Préimh – den chuid is mó a bhaineann le sláinte ar ndóigh, as Discovery is a Medical Aid/Health Insurance provider. A chur air ach, Discovery is awesome. Chlúdach bheocht sochair memberships giomnáisiam lena n-áirítear tuilleadh Fitness Planet. You still have to pay something, chomhartha beag de shaghas, go Discovery, do bhallraíocht gym. Ach, tar éis gach, IARRAIDH siad dom a bheith sláintiúil, so they don’t mind footing the bulk of the bill. Ach, cosúil, ciallaíonn sé seo Planet Fitness’ Ní ghníomhairí díolacháin a fháil ar an coimisiún!

Mar sin, cad mar thoradh air seo i? Is é an toradh a thug díolacháin PF gníomhaire dom figiúr teannta ar feadh “Bheocht bunaithe ar” ballraíocht. Lied sé. Sé ansin bhí mé a shíniú ar an líne dotted ar phraghas teannta ar “rialta” ballraíocht (yes, go raibh sé i ndáiríre níos mó ná fiú mbeadh ballraíocht rialta acu ó thaobh costais), ending up about 4 agus 5 huaire an oiread agus is an bhallraíocht bheocht-bhunaithe.

Epiphanies

Some time in 2011 Wisened mé deireadh suas go dtí na costais a bhí ceaptha agam a bheith ag íoc. Discovery Tá mé cinnte nach mbeadh ró-sásta faoi seo fiasco. Labhair mé go dtí an Bainisteoir ag an spórtlann, agus bhí mé cinnte go mbeadh an conradh iomlán a scrapped. Níl mé ceann amháin le haghaidh foréigean … mura do spórt … i Octagon … ach tar éis mo chuairt 5 go dtí an Bainisteoir a iarraidh ar cén fáth ar na hOrduithe Dochair ag tarlú fós, dúirt sé liom go raibh ionadh nach raibh thug mé airm liom do chuairt. Tar éis cúpla cuairteanna níos, Bhí an Bainisteoir fhág iarbhír Planet Fitness agus mhínigh dom go raibh an “conradh” was between myself and Head Office and that the local gym, cosúil oibríocht saincheadúnais-stíl, Bhí beag chun aon rá faoi an bhfuil nó nach bhféadfaí é a chur ar ceal. Más rud a dúirt Cheannoifig aon, Ádh mór diana.

By this point I’d lost it. I had my bank put a stad leis na horduithe dochair. It was a huge schlep: I had to contact the bank every month because the debit order descriptions would change ever so slightly. It also cost me a little every couple of months to “chur ar ais” the blocking seirbhíse. Ní féidir liom cabhrú ach is dóigh a thacaíonn leis an gcóras baincéireachta sloinn rialta ach ní dhéanann na baill foirne a fhios conas é a úsáid gá go.

Technically I’m still waiting on the CCC to get back to me (riamh a tharla – agus ar ndóigh siad go raibh ath-eagraithe mar a luaitear thuas mar sin an cás is dócha thit tríd an cracks). Ar ndóigh,, ag an bpointe sin theastaigh PF freisin chun blacklist orm i dtaobh gan íoc!

An Laoch gan choinne

A lua haphazard den eisiúint chuig Discovery (I mo thuairimse, ar a dtugtar mé leo faoi chuairt fiaclóir) thoradh ar callback ag ceann de na gníomhairí Fionnachtana. D'iarr siad orm ansin chun cur síos ar an bhfadhb, go mion agus i scríbhinn, a mhíniú níos fearr ó mo thaobh cad a tharla i ndáiríre. D'oibleagáid orm. Casadh sé amach go raibh mé ceart mar gheall orthu nach “ró-sásta” faoi. Go deimhin siad i ndáiríre Ní raibh sé an-mhaith. About three weeks later, Planet Fitness aisíoc dom i IOMLÁN do gach airgead a bhí a íocadh leo riamh.

Is Discovery Awesome. 🙂

Comhroinn
Friday, September 24th, 2010 | Author:

The upgrade to WordPress 3 was long overdue (as are many draft articles). Surprisingly, nothing looks different since the upgrade has been completed, though I also would not be surprised if I’ve missed an important plugin breakage.

I’ll be spending a day this weekend solely on polishing the site and finishing up some articles. You have something to look forward to. 🙂

Comhroinn
Thursday, June 03rd, 2010 | Author:

Why I’ve left MTN

So I’ve been shopping around in a non-serious fashion in the last few months trying to figure out how best to leave MTN and how get the best deal for me. I don’t like MTN since I became anirate“, as I might call such a customer in the ISP industry. MTN’s Customer-Service Call Centre had rarely been helpful or knowledgeable on their own systems. The final straw however was when their systems let me screw myself over and Customer Service was as helpful as a dead redshirt:

I had a billing issue where, admittedly, it started of my own fault. MTN has a feature where you can call in to find out the amount owing on your account. Only, as Murphy would have it, this amount was the amount owing on the account but the last amount that was billed.

So one month my account was about R900. I called the number, mis-heard R500, paid the amount I thought I should: R500. 15 days later MTN suspended my account. No wrong done, right? Wrong.

First off, I received no notification of any kind. An sms would make the most sense, especially since it would cost MTN almost no resources: “Your account xyz is in arrears by R400. Please contact blah blah blah”. They could phone me, they could email me, something, but nothing of the sort happened. Suspend without Prejudice. Thats the best way to get the customer’s attention!

Now, not only could I not make calls and sms’s, I could not receive calls or sms’s. Further, I could not even call MTN’s toll free phone number. I had to use someone else’s phone to get to the bottom of the problem. After two days of haggling I finally found a lady kind enough to re-enable the account. Ten days later my salary goes in, I call the same number and hear a number close toR900”. I think to myself maybe I should double-check juuuust in case I mis-heard. I call again, I hear the same number again. Right. Pay the R900. Fifteen days later, my phone is suspended AGAIN. WTH?

Remember what I mentioned earlier?: “this amount was the amount owing on the account but the last amount that was billed.” So, in spite of the fact that the voice prompt specifically saysPress 3 for Balance Due; [Presses 3] ; The Total Outstanding Balance is; Nine; hundred; agus; #whatever ; Rands; agus; #whatever; cents”, I actually owed them R900 plus the R400 that I’d paid short the previous month. No, I do not know if MTN has fixed this. I no longer care. Since I figured this out I started waiting for paper statements to see how much was actually due. Interestingly, their paper statements were also wrong. Only they had the opposite problem: “This invoice: R1300in spite of the fact that on the next page it says opening balanceR400”, closing balanceR1300”. Pah! Is it fixed? Again, I don’t care.

I let them know I wasn’t renewing the contract and I’ve now already ported my number away to Virgin Mobile. Because I want to keep my number and port it elsewhere, the store said I could not putunsatisfactory serviceas the reason for ending the contract but that it should simply sayporting”. Apparently by putting anything else there they might notnoticethat I want it ported. WTF.

What next? (without MTN)

In my research I’ve found that contractdealsare most popular. Typically, you can get a R8000 phone for R800 per month over 24 months with R500-odd worth of airtime per month. This amounts to you paying R19 200 over a 24-month period for a phone worth R8000 which will be obsolete within 12 mhí. You will get some airtime every month so you might feel its not a complete loss. However you should also remember that it costs the cellular companies nothing when you make those phone calls. Brabús.

There’s a better way

There are much cheaper contracts, contracts for between R50 and R200 which include cheapish phonesphones that work damned well as a phone but won’t let you play games on the train. Most of these contracts actually give you the same airtime value (sometimes more!) as what you are paying. So for R100 you might get R100 worth of airtime plus some free sms’s, and a cheapish phone. The best deals I’ve seen recently have all been for the Samsung STAR, an understated but good cell phone, available from a number of retailers for between R100 and R200 per month. In most cases the deals have included the full amount of airtime. Virgin Mobile has probably the best example here: The cost is R199 per month which includes R200 in airtime and 1000 sms’s (yes, you read that rightone thousand!).

Virginal Service All the Way!

Another reason I’ve gone with Virgin Mobile is a little something no other service provider does: AmixedContract/Prepaid facility. I get R200 in airtime however, if I go over that, the extra just gets added to my invoice. With MTN this could go sky high without the option of a limit! With Virgin, because I asked, it has a limit of R300. Mar sin féin, I can still add prepaid airtime (with cellphone banking, nogal). No other service provider lets you do this!

Remember that R8000 cell phone I mentioned earlier? My plan is to get the Samsung STAR and spend less than R300 per month. I’ll have saved enough money to actually go and buy a more expensive phone (or laptop) with the cash I’ll have saved! Ar ndóigh,, if you actually use that R800-worth of phone calls, I guess the best available deal is where you spend the R19200 anyway. Maybe at least with a more critical view on your choices you’ll save yourself a good amount of money in future. Good luck in your search for your best deal!

Comhroinn
Monday, April 20th, 2009 | Author:

I’m looking at the South African banking system (partly a result of watching the Zeitgeistdocumentary”) agus, after finding my bank implicated most with regards to the SA-Banking Competition Commission wikileaks scandal, I’m putting serious consideration into switching banks.

What ethical banks are out there right now? I’ve even looked into Sharia (Islamic) banking because of their strict ethics laws but even there I’m looking at even more unknowns. I’m not Islamic and I have nothing against funding pork-related activities.

On that note, do you know if your bank has a code of ethics? If they’re public, where can we see these ethics codes?

Tell me about service levels I haven’t heard of before and which bank you believe deserves to handle my money.

Comhroinn
Monday, March 16th, 2009 | Author:

Im not gay. But if you’re single, ill marry you

Anon male client to Anon male consultant who went out of his way to help the client out.

If I were the one who helped this client and I got a response like this, I’d feel good about it.

Comhroinn