Archive for the Category » business «

Thursday, September 17th, 2015 | Author:

Tsare Sirri, Time, Kudi

Ba na son zare kudi umarni. Ban taba son wannan ra'ayin cewa wani mahaluži iya, a nufin, kai kusan duk wani adadin kudi ta (da … abin da ke samuwa). A abokin aiki nuna batun tare da MTN da an kauce masa ya I an ta amfani da zare kudi domin. Wata kila da “saukaka” factor ba da irin wannan mummunan abu.

Na yi tsammani da penultimate tambaya a nan shi ne shin ko ba ka so saukaka kuma zai iya amince da cibiyoyin (a wannan yanayin da ka kudi) – ko kuma idan ba za ka iya amince da su kuma su ne shirye ya forgo cewa saukaka. A na harka, ko da yake har yanzu ina tambayar saukaka, Na koyi da wuya hanyar da MTN cewa ninki biyu na iya zama m zuwa da ka alaka duniya rage zuwa “m tsibirin” status. Kusan kowa da kowa a yau ke tare da saukaka factor.

Saukaka

A wannan bangaren, yanzu lokaci mai tsawo da suka wuce, I had a dispute with Planet Fitness inda saukaka wani mai kaifi biyu takobi. Na ruwaito su kasuwanci yi wa Mai amfani da gunaguni Hukumar (tun sake shirya yadda Mai amfani da Hukumar kasa) and never got feedback from them. The gist of the issue is that Planet Fitness’s sales agent lied to me and a friend in order to get more commission/money out of my pocket.

Ba ni da wani Samu vitality m wanda ya ba mutane da yawa amfanin, ciki har da rage kudaden a kan Premium brands – mafi yawa kiwon lafiya da alaka ba shakka, as Discovery is a Medical Aid/Health Insurance provider. A saka shi kawai, Samu ne madalla. Vitality ta amfanin rufe dakin motsa jiki mambobin da abin da kara hada da Planet Fitness. You still have to pay something, karamin alama dadin jikina, to Gano, ga dakin motsa jiki membobinsu. Amma, bayan duk, sun so ni in zama lafiya, so they don’t mind footing the bulk of the bill. Amma, a fili, wannan yana nufin Planet Fitness’ tallace-tallace jamiái ba su samu da hukumar!

To, abin da ya aikata wannan sakamakon a? A sakamakon haka ne cewa PF ta tallace-tallace wakili ya ba ni wani inflated adadi na “Vitality na tushen” membobinsu. Ya yi ƙarya. Sai ya yi mini hannu a kan cike da gidajen gona line ga wani inflated farashin mai “na yau da kullum” membobinsu (a, shi ne a zahiri fiye da ko da wani na yau da kullum membobinsu zai kudin), ending up about 4 da kuma 5 sau da yawa a matsayin vitality na tushen membobinsu.

Epiphanies

Some time in 2011 Na karshe wisened har zuwa cikin halin kaka da nake kamata da za a biya. Samu Na tabbata ba zai zama ma farin ciki game da wannan fiasco. Na yi magana da Manager a dakin motsa jiki, kuma ina da tabbacin cewa dukan kwangila za a tarwatsa. Ba na daya domin tashin hankali … sai dai idan ta ga wasanni … a cikin wani Octagon … amma bayan ta 5th ziyara a Manager su tambaye dalilin da ya sa Zare kudi oda aka har yanzu faruwa, ya ce da ni ya yi mamakin ban zo da makamai tare da ni ga ziyarar. Bayan 'yan mafi ziyara, da Manager ya zahiri bar Planet Fitness da bayyana mini cewa, “kwangila” was between myself and Head Office and that the local gym, a fili a ikon amfani da sunan kamfani-style aiki, ya little to ba ka ce game da ko ko ba haka ba za a iya soke. Idan Head Office ce ba, m arziki.

By this point I’d lost it. I had my bank put a daina da zare kudi umarni. It was a huge schlep: I had to contact the bank every month because the debit order descriptions would change ever so slightly. It also cost me a little every couple of months to “reinstate” the blocking sabis. Ba zan iya taimakawa, amma tunanin da banki tsarin na goyon bayan na yau da kullum maganganu amma ma'aikatan Ba ​​dole ba san yadda za su yi amfani da shi.

Technically I’m still waiting on the CCC to get back to me (ba ya faru – kuma ba shakka da suka kasance sunã sake shirya yadda aka ambata a sama don haka al'amarin yiwuwa fadi ta hanyar fasa). I mana, da cewa batu PF ma so ya blacklist ni ga ba biyan!

Da ba tsammani Hero

A taragutsan ambaci batun to Gano (Ina ganin na yi kira gare su game da wani likitan hakora ziyarar) sa a cikin wani callback da daya daga Gano ta jamiái. Fa, sun tambaye ni don bayyana matsalar, daki-daki da kuma a rubuce, to mafi alhẽri bayyana daga hangen zaman gaba abin da ya faru da gaske. Na zamar masa dole. Sai dai itace da na ke daidai game da su ba da “kuma farin ciki” game da shi. A gaskiya sun gaske ba su son shi. About three weeks later, Planet Fitness refunded ni a FULL ga dukan kudade da suka kasance Mai an biya musu.

Samu ne Awesome. 🙂

Share
Friday, September 24th, 2010 | Author:

The upgrade to WordPress 3 was long overdue (as are many draft articles). Surprisingly, nothing looks different since the upgrade has been completed, though I also would not be surprised if I’ve missed an important plugin breakage.

I’ll be spending a day this weekend solely on polishing the site and finishing up some articles. You have something to look forward to. 🙂

Share
Thursday, June 03rd, 2010 | Author:

Why I’ve left MTN

So I’ve been shopping around in a non-serious fashion in the last few months trying to figure out how best to leave MTN and how get the best deal for me. I don’t like MTN since I became anirate“, as I might call such a customer in the ISP industry. MTN’s Customer-Service Call Centre had rarely been helpful or knowledgeable on their own systems. The final straw however was when their systems let me screw myself over and Customer Service was as helpful as a dead redshirt:

I had a billing issue where, admittedly, it started of my own fault. MTN has a feature where you can call in to find out the amount owing on your account. Only, as Murphy would have it, this amount was ba the amount owing on the account but the last amount that was billed.

So one month my account was about R900. I called the number, mis-heard R500, paid the amount I thought I should: R500. 15 days later MTN suspended my account. No wrong done, right? Wrong.

First off, I received no notification of any kind. An sms would make the most sense, especially since it would cost MTN almost no resources: “Your account xyz is in arrears by R400. Please contact blah blah blah”. They could phone me, they could email me, something, but nothing of the sort happened. Suspend without Prejudice. Thats the best way to get the customer’s attention!

Now, not only could I not make calls and sms’s, I could not receive calls or sms’s. Further, I could not even call MTN’s toll free phone number. I had to use someone else’s phone to get to the bottom of the problem. After two days of haggling I finally found a lady kind enough to re-enable the account. Ten days later my salary goes in, I call the same number and hear a number close toR900”. I think to myself maybe I should double-check juuuust in case I mis-heard. I call again, I hear the same number again. Right. Pay the R900. Fifteen days later, my phone is suspended AGAIN. WTH?

Remember what I mentioned earlier?: “this amount was ba the amount owing on the account but the last amount that was billed.” So, in spite of the fact that the voice prompt specifically saysPress 3 for Balance Due; [Presses 3] ; The Total Outstanding Balance is; Nine; hundred; da kuma; #whatever ; Rands; da kuma; #whatever; cents”, I actually owed them R900 plus the R400 that I’d paid short the previous month. No, I do not know if MTN has fixed this. I no longer care. Since I figured this out I started waiting for paper statements to see how much was actually due. Interestingly, their paper statements were also wrong. Only they had the opposite problem: “This invoice: R1300in spite of the fact that on the next page it says opening balanceR400”, closing balanceR1300”. Pah! Is it fixed? Again, I don’t care.

I let them know I wasn’t renewing the contract and I’ve now already ported my number away to Virgin Mobile. Because I want to keep my number and port it elsewhere, the store said I could not putunsatisfactory serviceas the reason for ending the contract but that it should simply sayporting”. Apparently by putting anything else there they might notnoticethat I want it ported. WTF.

What next? (without MTN)

In my research I’ve found that contractdealsare most popular. Typically, you can get a R8000 phone for R800 per month over 24 months with R500-odd worth of airtime per month. This amounts to you paying R19 200 over a 24-month period for a phone worth R8000 which will be obsolete within 12 months. You will get some airtime every month so you might feel its not a complete loss. However you should also remember that it costs the cellular companies nothing when you make those phone calls. Riba.

There’s a better way

There are much cheaper contracts, contracts for between R50 and R200 which include cheapish phonesphones that work damned well as a phone but won’t let you play games on the train. Most of these contracts actually give you the same airtime value (sometimes more!) as what you are paying. So for R100 you might get R100 worth of airtime plus some free sms’s, and a cheapish phone. The best deals I’ve seen recently have all been for the Samsung STAR, an understated but good cell phone, available from a number of retailers for between R100 and R200 per month. In most cases the deals have included the full amount of airtime. Virgin Mobile has probably the best example here: The cost is R199 per month which includes R200 in airtime and 1000 sms’s (a, you read that rightone thousand!).

Virginal Service All the Way!

Another reason I’ve gone with Virgin Mobile is a little something no other service provider does: AmixedContract/Prepaid facility. I get R200 in airtime however, if I go over that, the extra just gets added to my invoice. With MTN this could go sky high without the option of a limit! With Virgin, because I asked, it has a limit of R300. However, I can still add prepaid airtime (with cellphone banking, nogal). No other service provider lets you do this!

Remember that R8000 cell phone I mentioned earlier? My plan is to get the Samsung STAR and spend less than R300 per month. I’ll have saved enough money to actually go and buy a more expensive phone (or laptop) with the cash I’ll have saved! I mana, if you actually use that R800-worth of phone calls, I guess the best available deal is where you spend the R19200 anyway. Maybe at least with a more critical view on your choices you’ll save yourself a good amount of money in future. Good luck in your search for your best deal!

Share
Monday, April 20th, 2009 | Author:

I’m looking at the South African banking system (partly a result of watching the Zeitgeistdocumentary”) da kuma, after finding my bank implicated most with regards to the SA-Banking Competition Commission wikileaks scandal, I’m putting serious consideration into switching banks.

What ethical banks are out there right now? I’ve even looked into Sharia (Islamic) banking because of their strict ethics laws but even there I’m looking at even more unknowns. I’m not Islamic and I have nothing against funding pork-related activities.

On that note, do you know if your bank has a code of ethics? If they’re public, where can we see these ethics codes?

Tell me about service levels I haven’t heard of before and which bank you believe deserves to handle my money.

Share
Monday, March 16th, 2009 | Author:

Im not gay. But if you’re single, ill marry you

Anon male client to Anon male consultant who went out of his way to help the client out.

If I were the one who helped this client and I got a response like this, I’d feel good about it.

Share