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Thursday, September 17th, 2015 | Author:

एकांत, समय, धन

मैं डेबिट आदेश नहीं पसंद नहीं है. मैं विचार कभी पसंद नहीं है कि किसी अन्य संस्था, पर होगा, लगभग मेरे पैसे के किसी भी राशि ले (अच्छी तरह से … जो कुछ भी उपलब्ध है). एक सहयोगी ने बताया के साथ इस मुद्दे एमटीएन किया गया था कि मैं एक डेबिट आदेश का उपयोग किया गया है से बचा होगा. शायद “सुविधा” कारक ऐसी बुरी बात नहीं है.

मैं यहाँ अंत से पहले सवाल आप सुविधा चाहते हैं और संस्थानों पर भरोसा कर सकते हैं या नहीं, लगता है (अपने पैसे के साथ इस मामले में) – या यदि आप उन्हें भरोसा है और उस सुविधा को छोड़ करने के लिए तैयार कर रहे हैं कर सकते हैं. मेरे मामले में, हालांकि मैं अभी भी सुविधा सवाल, मैं यह दोगुना अपने जुड़ा दुनिया को कम कर दिया है करने के लिए असुविधाजनक हो सकता है कि एमटीएन के साथ बुरे तरीके से सीखा “दूरदराज के द्वीप” हैसियत. लगभग आज हर कोई सुविधा कारक के साथ चला जाता है.

सुविधा

दूसरी ओर, अब एक लंबे समय से पहले, I had a dispute with ग्रह फिटनेस जहां सुविधा एक दोधारी तलवार था. मैं उपभोक्ता शिकायत आयोग के लिए अपने व्यापार व्यवहार की सूचना दी (बाद के रूप में फिर से संगठित राष्ट्रीय उपभोक्ता आयोग) and never got feedback from them. The gist of the issue is that Planet Fitness’s sales agent lied to me and a friend in order to get more commission/money out of my pocket.

मैं कर रहा हूँ एक डिस्कवरी प्राण कई लाभ देता है, जो सदस्य, प्रीमियम ब्रांडों पर कम दरों सहित – ज्यादातर स्वास्थ्य से संबंधित पाठ्यक्रम की, as Discovery is a Medical Aid/Health Insurance provider. बस इसे डाल, डिस्कवरी भयानक है. प्राण लाभ जिम की सदस्यता जो आगे ग्रह फिटनेस शामिल कवर. You still have to pay something, एक तरह के एक छोटे टोकन, डिस्कवरी, जिम की सदस्यता के लिए. लेकिन, सब के बाद, वे मुझे स्वस्थ होने के लिए करना चाहते हैं, so they don’t mind footing the bulk of the bill. लेकिन, जाहिरा, इस ग्रह फिटनेस का मतलब है’ बिक्री एजेंटों को कमीशन नहीं मिलता है!

तो इस परिणाम क्या करता है में? नतीजा यह है कि पीएफ बिक्री एजेंट ने मुझे एक के लिए एक फुलाया आंकड़ा दिया “प्राण आधारित” सदस्यता. उसने झूठ बोला. इसके बाद उन्होंने मुझे एक से एक फुलाया मूल्य के लिए बिंदीदार रेखा पर हस्ताक्षर किया था “नियमित” सदस्यता (हाँ, यह भी एक नियमित रूप से सदस्यता लागत होगा की तुलना में वास्तव में अधिक था), ending up about 4 और 5 कई बार जीवन शक्ति के आधार पर सदस्यता के रूप में ज्यादा.

Epiphanies

Some time in 2011 मैं अंत में लागत मैं करने के लिए भुगतान किया जाना चाहिए था wisened. डिस्कवरी मुझे यकीन है कि इस असफलता के बारे में नहीं भी खुश हूँ. मैं जिम में प्रबंधक से बात की, और मुझे आश्वासन दिया था कि पूरे अनुबंध खत्म कर दिया जाना होता है. मैं हिंसा के लिए नहीं कर रहा हूँ … जब तक इस खेल के लिए अपने … एक अष्टकोना में … लेकिन मेरे प्रबंधक को 5 यात्रा करने के लिए पूछने के लिए क्यों डेबिट आदेश अभी भी हो रहे थे के बाद, उसने मुझे बताया कि वह चकित हो गया था कि मैं मेरे साथ हथियार यात्रा के लिए नहीं लाया था. कुछ अधिक का दौरा करने के बाद, प्रबंधक वास्तव में ग्रह फिटनेस छोड़ दिया और कहा कि मुझे समझाया था “अनुबंध” was between myself and Head Office and that the local gym, जाहिरा तौर पर एक मताधिकार शैली आपरेशन, कोई कहने के लिए थोड़ा इसे रद्द किया जा सकता था या नहीं के बारे में. प्रधान कार्यालय नहीं कहा, कठिन भाग्य.

By this point I’d lost it. I had my bank put a रुकें डेबिट आदेश को. It was a huge schlep: I had to contact the bank every month because the debit order descriptions would change ever so slightly. It also cost me a little every couple of months to “बहाल करना” the blocking सेवा. लेकिन मैं मदद बैंकिंग प्रणाली का समर्थन करता है लगता नहीं कर सकते नियमित अभिव्यक्ति लेकिन स्टाफ जरूरी है कि यह उपयोग करने के लिए पता नहीं है.

Technically I’m still waiting on the CCC to get back to me (कभी नहीं हुआ – मामला शायद दरारों के माध्यम से गिर गया, इसलिए उपरोक्त के रूप में और निश्चित रूप से वे फिर से संगठित कर रहे थे). जरूर, उस बिंदु से पीएफ भी भुगतान नहीं करने के लिए मुझे काला सूची में डालना चाहता था!

अप्रत्याशित हीरो

डिस्कवरी के लिए इस मुद्दे का एक बेतरतीब उल्लेख (मैं एक दंत चिकित्सक की यात्रा के बारे में उन्हें बुलाया लगता है) डिस्कवरी के एजेंटों में से एक से एक कॉलबैक में हुई. वे तो इस समस्या का वर्णन करने के लिए मुझसे पूछा, विस्तार से और लिखित रूप में, वास्तव में क्या हुआ था बेहतर मेरे दृष्टिकोण से समझाने के लिए. मैं आभारी. यह मैं नहीं किया जा रहा है उनके बारे में सही था पता चला है “बहुत ज्यादा खुश” इसके बारे में. वास्तव में वे वास्तव में यह पसंद नहीं था. About three weeks later, ग्रह फिटनेस कभी उन्हें भुगतान किया गया था कि सभी पैसा के लिए पूर्ण में मुझे लौटाई.

डिस्कवरी बहुत बढ़िया है. 🙂

शेयर
Friday, September 24th, 2010 | Author:

The upgrade to WordPress 3 was long overdue (as are many draft articles). Surprisingly, nothing looks different since the upgrade has been completed, though I also would not be surprised if I’ve missed an important plugin breakage.

I’ll be spending a day this weekend solely on polishing the site and finishing up some articles. You have something to look forward to. 🙂

शेयर
Thursday, June 03rd, 2010 | Author:

Why I’ve left MTN

So I’ve been shopping around in a non-serious fashion in the last few months trying to figure out how best to leave एमटीएन and how get the best deal for me. I don’t like MTN since I became anirate“, as I might call such a customer in the ISP industry. MTN’s Customer-Service Call Centre had rarely been helpful or knowledgeable on their own systems. The final straw however was when their systems let me screw myself over and Customer Service was as helpful as a dead redshirt:

I had a billing issue where, admittedly, it started of my own fault. MTN has a feature where you can call in to find out the amount owing on your account. Only, as Murphy would have it, this amount was नहीं the amount owing on the account but the last amount that was billed.

So one month my account was about R900. I called the number, mis-heard R500, paid the amount I thought I should: R500. 15 days later MTN suspended my account. No wrong done, right? Wrong.

First off, I received no notification of any kind. An sms would make the most sense, especially since it would cost MTN almost no resources: “Your account xyz is in arrears by R400. Please contact blah blah blah”. They could phone me, they could email me, something, but nothing of the sort happened. Suspend without Prejudice. Thats the best way to get the customer’s attention!

Now, not only could I not make calls and sms’s, I could not receive calls or sms’s. Further, I could not even call MTN’s toll free phone number. I had to use someone else’s phone to get to the bottom of the problem. After two days of haggling I finally found a lady kind enough to re-enable the account. Ten days later my salary goes in, I call the same number and hear a number close toR900”. I think to myself maybe I should double-check juuuust in case I mis-heard. I call again, I hear the same number again. Right. Pay the R900. Fifteen days later, my phone is suspended AGAIN. WTH?

Remember what I mentioned earlier?: “this amount was नहीं the amount owing on the account but the last amount that was billed.” So, in spite of the fact that the voice prompt specifically saysPress 3 for Balance Due; [Presses 3] ; The Total Outstanding Balance is; Nine; hundred; और; #whatever ; Rands; और; #whatever; cents”, I actually owed them R900 plus the R400 that I’d paid short the previous month. No, I do not know if MTN has fixed this. I no longer care. Since I figured this out I started waiting for paper statements to see how much was actually due. Interestingly, their paper statements were also wrong. Only they had the opposite problem: “This invoice: R1300in spite of the fact that on the next page it says opening balanceR400”, closing balanceR1300”. Pah! Is it fixed? Again, I don’t care.

I let them know I wasn’t renewing the contract and I’ve now already ported my number away to Virgin Mobile. Because I want to keep my number and port it elsewhere, the store said I could not putunsatisfactory serviceas the reason for ending the contract but that it should simply sayporting”. Apparently by putting anything else there they might notnoticethat I want it ported. WTF.

What next? (without MTN)

In my research I’ve found that contractdealsare most popular. Typically, you can get a R8000 phone for R800 per month over 24 months with R500-odd worth of airtime per month. This amounts to you paying R19 200 over a 24-month period for a phone worth R8000 which will be obsolete within 12 महीने. You will get some airtime every month so you might feel its not a complete loss. However you should also remember that it costs the cellular companies nothing when you make those phone calls. लाभ.

There’s a better way

There are much cheaper contracts, contracts for between R50 and R200 which include cheapish phonesphones that work damned well as a phone but won’t let you play games on the train. Most of these contracts actually give you the same airtime value (sometimes more!) as what you are paying. So for R100 you might get R100 worth of airtime plus some free sms’s, and a cheapish phone. The best deals I’ve seen recently have all been for the Samsung STAR, an understated but good cell phone, available from a number of retailers for between R100 and R200 per month. In most cases the deals have included the full amount of airtime. Virgin Mobile has probably the best example here: The cost is R199 per month which includes R200 in airtime and 1000 sms’s (हाँ, you read that rightone thousand!).

Virginal Service All the Way!

Another reason I’ve gone with Virgin Mobile is a little something no other service provider does: AmixedContract/Prepaid facility. I get R200 in airtime however, if I go over that, the extra just gets added to my invoice. With MTN this could go sky high without the option of a limit! With Virgin, because I asked, it has a limit of R300. तथापि, I can still add prepaid airtime (with cellphone banking, nogal). No other service provider lets you do this!

Remember that R8000 cell phone I mentioned earlier? My plan is to get the Samsung STAR and spend less than R300 per month. I’ll have saved enough money to actually go and buy a more expensive phone (or laptop) with the cash I’ll have saved! जरूर, if you actually use that R800-worth of phone calls, I guess the best available deal is where you spend the R19200 anyway. Maybe at least with a more critical view on your choices you’ll save yourself a good amount of money in future. Good luck in your search for your best deal!

शेयर
Monday, April 20th, 2009 | Author:

I’m looking at the South African banking system (partly a result of watching the Zeitgeistdocumentary”) और, after finding my bank implicated most with regards to the SA-Banking Competition Commission wikileaks scandal, I’m putting serious consideration into switching banks.

What ethical banks are out there right now? I’ve even looked into Sharia (Islamic) banking because of their strict ethics laws but even there I’m looking at even more unknowns. I’m not Islamic and I have nothing against funding pork-related activities.

On that note, do you know if your bank has a code of ethics? If they’re public, where can we see these ethics codes?

Tell me about service levels I haven’t heard of before and which bank you believe deserves to handle my money.

शेयर
Monday, March 16th, 2009 | Author:

Im not gay. But if you’re single, ill marry you

Anon male client to Anon male consultant who went out of his way to help the client out.

If I were the one who helped this client and I got a response like this, I’d feel good about it.

शेयर