Archive for the Category » Poslovni «

Thursday, September 17th, 2015 | Autor:

Privatnost, Put, Novac

Ne sviđa mi se zaduženjem narudžbe. Nikad nisam volio ideju da je drugi entitet mogu, po volji, uzeti gotovo bilo koji iznos od mog novca (dobro … god je dostupan). Kolega je istaknuo problem s MTN bi bio izbjegnut da sam bio koristeći debitnu poredak. Možda “pogodnost” faktor nije tako loša stvar.

Pretpostavljam pretposljednji pitanje ovdje je da li ili ne želite praktičnost i može vjerovati institucije (u ovom slučaju sa svojim novcem) – ili ako ih ne može vjerovati i da su spremni odreći da praktičnost. U mom slučaju, iako sam još uvijek pitanje praktičnost, Naučio sam na teži način s MTN da dvostruko može biti nezgodno da se vaše povezani svijet sveden na “udaljenom otoku” status. Gotovo svatko danas ide s faktorom praktičnost.

Praktičnost

S druge strane, Sada je davno, Imao sam spor s Planet Fitness gdje praktičnost je dvosjekli mač. Ja prijavili svoje poslovne prakse Komisiji pritužbi potrošača (budući reorganizirao kao Nacionalno povjerenstvo potrošača) i nikada nije dobio povratnu informaciju od njih. Suština problema je da Planet Fitness prodaja Agent mi je lagao i prijatelja kako bi dobili više Komisije / novca iz džepa.

Ja sam Otkriće Vitality članica koja daje mnoge prednosti, uključujući smanjene stope na premium brandova – govore zdravstvena naravno, kao Discovery je medicinska pomoć / zdravstveno osiguranje usluga. Staviti ga jednostavno, Otkriće je strašan. Vitalnost je prednosti pokrivaju teretana članstava što dodatno uključuje Planet Fitness. Još uvijek morati platiti nešto, mali znak sorti, do otkrića, za članstvo u gym. Ali, uostalom, Oni žele da budem zdrav, tako da ne smeta footing najveći dio računa. Ali, očigledno, to znači Planet Fitness’ prodajnih agenata ne dobijete proviziju!

Dakle, ono što čini ovaj rezultat u? Rezultat je da je PF u prodajni agent mi je dao napuhana brojka za “Vitalnost-temelji” članstvo. Lagao. On je tada mi se prijavite na točkasta linija za napuhane cijene A. “redoviti” članstvo (da, to je zapravo više nego čak redovito članstvo u će imati cijene), završio oko 4 i 5 puta koliko Vitality bazi članstva.

Epiphanies

Neko vrijeme u 2011 Napokon sam wisened do troškova sam se trebali plaćati. Otkriće Siguran sam da ne bi bilo previše sretan zbog ovog fijaska. Razgovarao sam s upraviteljem u teretani, a ja sam bio uvjeren da se cijeli ugovor će biti otpisan. Ja nisam jedan za nasilje … osim ako njegova za sport … u Octagon … ali nakon mog 5. posjeta Manager pitati zašto Debitne Narudžbe su još uvijek događa, on mi je rekao da je bio iznenađen sam nije donio oružje sa mnom za posjet. Nakon još nekoliko posjeta, Upravitelj je zapravo napustio Planet Fitness i objasnio mi da je “ugovor” bio je između mene i sjedište, te da lokalne teretane, očito operacija franšize stilu, je malo ne reći o je li ili nije mogao biti otkazan. Ako ured je odbio, tvrd sreća.

Do ovog trenutka sam ga izgubio. Imao sam moj bankovni stavio zaustaviti na teret narudžbi. To je bio veliki schlep: Morao sam kontaktirati banku svaki mjesec jer bi opisi trajni nalog promijeniti ikada tako nešto. Također me koštati malo svakih par mjeseci “ponovo postaviti” blokiranje usluga. Ja ne mogu pomoći, ali mislim da je bankarski sustav podržava regularni izrazi ali osoblje ne moraju nužno znati kako ga koristiti.

Tehnički Još uvijek čekam na CCC bi dobili natrag na mene (nikada nije dogodilo – i naravno da su ponovno organizirali kao što je spomenuto kako je slučaj vjerojatno pao kroz pukotine). Naravno, od tog trenutka PF također htjeli mi blokirali zbog neplaćanja!

Neočekivano heroj

Slučajan spomen na pitanje na Discovery (Mislim da ih nazvao sam o stomatolog posjeta) rezultiralo povratni jednog od otkrića agenata. Oni su tada me je zamolio da opiše problem, detaljno i pismeno, kako bi se bolje objasniti iz moje perspektive što se doista dogodilo. Sam dužan. Ispada da sam u pravu za njih ne bude “presretni” o tome. U stvari oni stvarno nije to sviđa. Oko tri tjedna kasnije, Planet Fitness me vraćena u cijelosti za sve novca koji su ikad bili plaćeni za njih.

Otkriće je strašan. 🙂

Udio
Petak, September 24th, 2010 | Autor:

The upgrade to WordPress 3 was long overdue (as are many draft articles). Surprisingly, nothing looks different since the upgrade has been completed, though I also would not be surprised if I’ve missed an important plugin breakage.

I’ll be spending a day this weekend solely on polishing the site and finishing up some articles. You have something to look forward to. 🙂

Udio
Thursday, June 03rd, 2010 | Autor:

Why I’ve left MTN

So I’ve been shopping around in a non-serious fashion in the last few months trying to figure out how best to leave MTN and how get the best deal for me. I don’t like MTN since I became anirate“, as I might call such a customer in the ISP industry. MTN’s Customer-Service Call Centre had rarely been helpful or knowledgeable on their own systems. The final straw however was when their systems let me screw myself over and Customer Service was as helpful as a dead redshirt:

I had a billing issue where, admittedly, it started of my own fault. MTN has a feature where you can call in to find out the amount owing on your account. Only, as Murphy would have it, this amount was Ne the amount owing on the account but the last amount that was billed.

So one month my account was about R900. I called the number, mis-heard R500, paid the amount I thought I should: R500. 15 days later MTN suspended my account. No wrong done, right? Wrong.

First off, I received no notification of any kind. An sms would make the most sense, especially since it would cost MTN almost no resources: “Your account xyz is in arrears by R400. Please contact blah blah blah”. They could phone me, they could email me, something, but nothing of the sort happened. Suspend without Prejudice. Thats the best way to get the customer’s attention!

Now, not only could I not make calls and sms’s, I could not receive calls or sms’s. Further, I could not even call MTN’s toll free phone number. I had to use someone else’s phone to get to the bottom of the problem. After two days of haggling I finally found a lady kind enough to re-enable the account. Ten days later my salary goes in, I call the same number and hear a number close toR900”. I think to myself maybe I should double-check juuuust in case I mis-heard. I call again, I hear the same number again. Right. Pay the R900. Fifteen days later, my phone is suspended AGAIN. WTH?

Remember what I mentioned earlier?: “this amount was Ne the amount owing on the account but the last amount that was billed.” So, in spite of the fact that the voice prompt specifically saysPress 3 for Balance Due; [Presses 3] ; The Total Outstanding Balance is; Nine; hundred; i; #whatever ; Rands; i; #whatever; cents”, I actually owed them R900 plus the R400 that I’d paid short the previous month. Nema, I do not know if MTN has fixed this. I no longer care. Since I figured this out I started waiting for paper statements to see how much was actually due. Interestingly, their paper statements were also wrong. Only they had the opposite problem: “This invoice: R1300in spite of the fact that on the next page it says opening balanceR400”, closing balanceR1300”. Pah! Is it fixed? Opet, I don’t care.

I let them know I wasn’t renewing the contract and I’ve now already ported my number away to Virgin Mobile. Because I want to keep my number and port it elsewhere, the store said I could not putunsatisfactory serviceas the reason for ending the contract but that it should simply sayporting”. Apparently by putting anything else there they might notnoticethat I want it ported. WTF.

What next? (without MTN)

In my research I’ve found that contractdealsare most popular. Typically, you can get a R8000 phone for R800 per month over 24 months with R500-odd worth of airtime per month. This amounts to you paying R19 200 over a 24-month period for a phone worth R8000 which will be obsolete within 12 mjeseci. You will get some airtime every month so you might feel its not a complete loss. However you should also remember that it costs the cellular companies nothing when you make those phone calls. Zarada.

There’s a better way

There are much cheaper contracts, contracts for between R50 and R200 which include cheapish phonesphones that work damned well as a phone but won’t let you play games on the train. Most of these contracts actually give you the same airtime value (sometimes more!) as what you are paying. So for R100 you might get R100 worth of airtime plus some free sms’s, and a cheapish phone. The best deals I’ve seen recently have all been for the Samsung STAR, an understated but good cell phone, available from a number of retailers for between R100 and R200 per month. In most cases the deals have included the full amount of airtime. Virgin Mobile has probably the best example here: The cost is R199 per month which includes R200 in airtime and 1000 sms’s (da, you read that rightone thousand!).

Virginal Service All the Way!

Another reason I’ve gone with Virgin Mobile is a little something no other service provider does: AmixedContract/Prepaid facility. I get R200 in airtime however, if I go over that, the extra just gets added to my invoice. With MTN this could go sky high without the option of a limit! With Virgin, because I asked, it has a limit of R300. Međutim, I can still add prepaid airtime (with cellphone banking, nogal). No other service provider lets you do this!

Remember that R8000 cell phone I mentioned earlier? My plan is to get the Samsung STAR and spend less than R300 per month. I’ll have saved enough money to actually go and buy a more expensive phone (or laptop) with the cash I’ll have saved! Naravno, if you actually use that R800-worth of phone calls, I guess the best available deal is where you spend the R19200 anyway. Maybe at least with a more critical view on your choices you’ll save yourself a good amount of money in future. Good luck in your search for your best deal!

Udio
ponedjeljak, April 20th, 2009 | Autor:

I’m looking at the South African banking system (partly a result of watching the Zeitgeistdocumentary”) i, after finding my bank implicated most with regards to the SA-Banking Competition Commission wikileaks scandal, I’m putting serious consideration into switching banks.

What ethical banks are out there right now? I’ve even looked into Sharia (Islamic) banking because of their strict ethics laws but even there I’m looking at even more unknowns. I’m not Islamic and I have nothing against funding pork-related activities.

On that note, do you know if your bank has a code of ethics? If they’re public, where can we see these ethics codes?

Tell me about service levels I haven’t heard of before and which bank you believe deserves to handle my money.

Udio
ponedjeljak, March 16th, 2009 | Autor:

Im not gay. But if you’re single, ill marry you

Anon male client to Anon male consultant who went out of his way to help the client out.

If I were the one who helped this client and I got a response like this, I’d feel good about it.

Udio